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A book launch that had to sit inside an existing site

David McClaskey has trained more than 15,000 leaders and guided seven organizations to eight Malcolm Baldrige National Quality Awards. 100% Customer Delight needed a launch presence that fit the institute’s established site rather than standing apart from it.

Client
McClaskey Excellence Institute
Service
Website development
Sector
Training and operations excellence
Year
2026
100% Customer Delight launch pages on the McClaskey Excellence Institute site

The problem

A new book competes with the institute’s courses and services for attention. It needed its own destination without pulling visitors out of the existing navigation or breaking the established design.

What I built

Launch pages built into the current site: a hero pairing the cover with the endorsement from the Ritz-Carlton co-founder, an about-the-book section, industry-leader testimonials, an author section, and a purchase path.

Outcome

The McClaskey Excellence Institute is now able to use their book as a teaching tool as well as a lead magnet for their classes.

Pages and features

  • Book hero
  • About the book
  • Industry testimonials
  • About the author
  • Purchase path
  • Class signup CTA
  • Existing nav integration
“Kate delivered a wonderful landing page, connecting it in with the rest of the site. The design perfectly highlighted the book.”
David McClaskey, President, McClaskey Excellence Institute

Sample pages

100 customer delight
100 customer delight page of the McClaskey Excellence Institute website

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